Reference

How 999bt Handles Your Personal Information

When you open an account with us, we collect only what we need to run your wallet, process your JazzCash, Easypaisa and Raast transactions, and keep your session secure.

Account data kept secureJazzCash, Easypaisa, Raast payment details protectedYour right to access or delete dataClear contact path for all privacy requests

Explore the Lobby Read FAQ

What We Collect and Why We Hold It

999bt Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect your name, contact number, email address and account credentials when you register. When you deposit via JazzCash, Easypaisa or Raast, we record the transaction reference and wallet identifier — enough to reconcile your account balance and process withdrawals back to the same payment rail.

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We do not store your full JazzCash or Easypaisa PIN at any stage. Device identifiers and session tokens are held temporarily to keep your mobile session active and to detect unusual login attempts. IP address logs are retained for a limited period to support fraud checks.
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We may share data with payment processors only to the extent needed to complete a transaction you initiated. We do not sell your personal data to third parties. Access to our platform depends on local law and is available only where local law permits. If local
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regulations in your region require us to delete or restrict processing of your data, we will act on a verified request within a reasonable period. For any question about what we hold, you can reach us through the support channel listed below.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING PRACTICES

Security, Cookies, Retention and Account Access

We use SSL encryption across all account pages, including the deposit screens where your JazzCash, Easypaisa and Raast details are entered. Cookies on our site are used for session management and basic analytics — you can disable non-essential cookies through your browser settings without losing account access. Data we hold on your account is kept only as long as your account is active or as long as applicable regulations in your region require. Once your account is closed and the retention period ends, we delete personal identifiers from our live systems.

SSL Encryption

Every page where you enter account or payment details runs over SSL. Your JazzCash and Easypaisa session data is encrypted in transit and never stored in plain text.

Cookie Controls

We set session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can reject analytics cookies at any time via browser settings.

Data Retention

Account records are held while your account is open and for the period required by any applicable local regulation. After that window, personal identifiers are removed from active databases.

Access and Correction Rights

You can ask us at any time what data we hold, request a correction if something is wrong, or ask us to delete it where local law and our obligations allow us to do so.

PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you want to access, correct or delete the data we hold on your account, contact our support team directly. We handle privacy requests separately from general account queries so your request gets to the right person without delays. All three channels below are monitored for privacy-related messages.

Email Support Send your data access or deletion request to our support email. Include your registered account number so we can locate your record and respond clearly.

Live Chat Open live chat from your account dashboard and tell the agent this is a privacy request. They will escalate it to the data team on your behalf.

In-Account Help Desk Log in, head to the Help section, and submit a privacy ticket. This route creates a written record of your request and our response timeline.

Common Questions About Your Privacy on 999bt

Below are the questions we hear most often about how we handle your account data. If yours is not covered, reach out through live chat or the in-account help desk.

We collect your name, mobile number, email address and a password hash. No payment PIN is collected at registration — that only passes through your JazzCash or Easypaisa app directly.

We store the wallet identifier and transaction reference needed to match deposits and route withdrawals. We do not store your PIN or full wallet credentials at any point.

Yes. Submit a data access request via live chat or the in-account help desk. Include your registered number so we can locate the correct record and compile a response.

Contact support through email or live chat, state you want your data deleted, and we will process the request once your account is closed, subject to any local retention obligations.

Only with payment processors — and only to the extent needed to complete a transaction you started, such as routing a Raast withdrawal to your bank account. We do not sell data.

Session cookies keep you logged in. Analytics cookies help us see which parts of the lobby get used most. You can turn off analytics cookies in your browser without losing account access.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal App999bt App InfoTerms & Conditions

How 999bt Handles Your Personal Information

Security, Cookies, Retention and Account Access

How to Reach Us About Your Privacy

Common Questions About Your Privacy on 999bt

01 What personal data does 999bt collect when I register?

02 Does 999bt store my JazzCash or Easypaisa wallet details?

03 Can I request a copy of the data you hold on my account?

04 How do I ask for my account data to be deleted?

05 Does 999bt share my data with third parties?

06 How do cookies on 999bt affect my account data?

Privacy Policy

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